Yes, a small or mid size business can now run an AI voice agent for inbound and outbound calls without building one. For most businesses we recommend My AI Front Desk: from $99 a month it answers calls, texts and chats, places up to 20 outbound calls a day triggered by your CRM, and lists 20+ languages. If outbound calling is the main job, Dialzara sells outbound plans from $750 a month for 1,500 contacts with do not call suppression built in.
Ready made voice agents handle inbound calls well and outbound follow up in simple scripts today, but vendors publish few hard numbers on voice quality or response speed, and outbound calling carries legal rules you must follow.My AI Front Desk: our pick
Best for one AI agent that answers inbound calls and also calls leads back.
My AI Front Desk, also branded Frontdesk, covers both directions of the phone in one plan. The $99 a month plan, or $79 billed yearly, includes 200 voice minutes, 400 texts, 100 chat conversations and 20 outbound calls a day My AI Front Desk pricing ↗. Its outbound feature starts a call automatically when a CRM event fires, such as a new lead, a submitted form or a deal stage change, and you set the contact list, script, schedule, calling hours and retry rules Frontdesk outbound ↗. Answered, voicemail and no answer outcomes are logged back to the contact, and a live transfer includes a summary before the handoff Frontdesk outbound ↗.
On the inbound side it answers 24/7, and when a call needs a person it warm transfers or sends a real time alert with the full transcript My AI Front Desk features ↗. The pricing page lists 20+ languages My AI Front Desk pricing ↗. Extra usage comes from credits worth a cent each: a voice minute costs 25 credits, or 25 cents, and custom Enterprise plans go as low as 7 credits a minute My AI Front Desk pricing ↗. There is a 7 day free trial and no contract My AI Front Desk pricing ↗.
It publishes no latency or voice quality measurements, and its outbound page does not address consent or do not call rules, so that part is on you My AI Front Desk features ↗ Frontdesk outbound ↗. Its home page says it handles unlimited concurrent calls while its pricing material says paid plans add concurrent calls, so ask which is true for your plan My AI Front Desk features ↗. User reviews are mixed, with 3.5 out of 5 from 15 Trustpilot reviews and complaints about refunds Trustpilot, My AI Front Desk ↗.
Why we like My AI Front Desk
- Inbound, outbound, text and chat in one plan
- Outbound calls triggered by CRM events
- 20+ languages listed
- Overage at 25 cents a minute
- 7 day free trial
Where My AI Front Desk falls short
- Only 20 outbound calls a day on the base plan
- Consent and do not call rules not addressed
- Billing complaints in user reviews
Dialzara: best for outbound
Best for businesses that need an AI agent to work through call lists every month.
Dialzara sells outbound calling as its own product, with prices on the page. Outbound Starter is $750 a month for 1,500 contacts, Growth is $1,000 for 2,000 and Scale is $1,500 for 3,000, which works out to 50 cents a contact Dialzara pricing ↗. It says its outbound agents handle sales outreach, lead follow up, appointment reminders and customer reactivation, that you upload lists as a CSV, and that do not call and consent suppression is built in Dialzara features ↗. That last point is rare among the tools we read.
Its inbound plans are separate and cheap: $29 a month for 60 minutes, rising to $349 for 1,000 minutes, with overage from 48 down to 35 cents a minute Dialzara pricing ↗. Its features page says it supports 10+ languages, including Spanish, French, German, Chinese, Japanese and Korean, and detects the caller's language automatically, though the pricing page lists only English and Spanish on the inbound plans Dialzara features ↗ Dialzara pricing ↗. You can pick from 50+ voices Dialzara home ↗. It names Google Calendar, Outlook, Slack, Teams, Zapier, Make and webhooks Dialzara features ↗.
Treat its voice claims as marketing: the home page says customers often cannot tell they are speaking with an AI, and its only speed figure is an average answer time under one second, which measures pickup, not how fast it replies mid conversation Dialzara home ↗ Dialzara features ↗. No outbound trial or per contact overage is listed Dialzara pricing ↗.
Why we like Dialzara
- Published outbound pricing at 50 cents a contact
- Do not call and consent suppression built in
- 10+ languages with auto detection
- Cheap inbound plans from $29
Where Dialzara falls short
- Outbound starts at $750 a month
- No outbound trial listed
- Language support differs between pages
Goodcall: best for custom agents
Best for owners who want to describe an agent in plain language and hear it before paying.
Goodcall is the closest thing here to building your own agent without a developer. Its assistant, Gabi, builds and updates the agent from plain language instructions, runs practice calls on tricky cases before changes go live, and lets you roll back to earlier versions Goodcall features ↗. The agent can capture leads, book appointments, update a CRM such as HighLevel and look up stock or orders for online stores Goodcall features ↗.
Pricing is per unique caller with minutes never metered. Starter is $79 a month for 100 callers with 5 AI workers and 1 external tool; Growth is $129 for 500 callers, 10 workers and 5 tools; Scale is $299 for 2,000 callers, 20 workers and 15 tools Goodcall pricing ↗. Spam and wrong numbers do not count, and you can build and hear a demo agent free, paying only when you connect a number Goodcall pricing ↗.
It is inbound focused: neither its pricing page nor its home page mentions outbound calling or languages Goodcall pricing ↗ Goodcall features ↗. It says its voices and response times are built so callers do not hear a phone tree, but gives no figures Goodcall features ↗. Its few Trustpilot reviews complain about billing Trustpilot, Goodcall ↗.
Why we like Goodcall
- Agent built from plain language, with practice calls
- Minutes never metered
- Free demo agent before paying
- Version rollback
Where Goodcall falls short
- No outbound calling mentioned
- Languages not stated
- Billing complaints in a small set of reviews
Rosie: budget pick
Best for the lowest cost per minute on inbound calls in English and Spanish.
If you only need the agent to answer, Rosie has the lowest cost per minute we found among ready made agents: $49 for 250 minutes, $149 for 1,000 and $299 for 2,000, or about 15 cents a minute on Scale Rosie pricing ↗. Every plan speaks English and Spanish, offers 10+ voices and handles several calls at once Rosie pricing ↗ Rosie features ↗.
Booking on your calendar, texts during the call and live transfers start on Scale Rosie pricing ↗. Rosie's home page does not mention outbound calling, so it is not a fit for follow up campaigns Rosie features ↗. It publishes no latency figures and no overage rate Rosie pricing ↗ Rosie features ↗.
Why we like Rosie
- About 15 to 20 cents a minute
- English and Spanish on every plan
- 10+ voices
Where Rosie falls short
- Inbound only
- Overage rate not published
Compare them
| Tool | Starting price | Outbound calls | Languages | Voice and speed claims | Price per minute | Best for |
|---|---|---|---|---|---|---|
| My AI Front DeskOur pick | $99/mo ($79 yearly) | Yes, 20/day, CRM triggered | 20+ | None published | 25 cents overage; Enterprise from 7 cents | Inbound plus follow up |
| DialzaraBest for outbound | $29/mo inbound; $750/mo outbound | Yes, 1,500+ contacts/mo | 10+ with auto detect (pricing lists English, Spanish) | 50+ voices; answers in under 1 second (vendor) | 35 to 48 cents overage; 50 cents per outbound contact | Outbound campaigns |
| GoodcallBest for custom agents | $79/mo (100 callers) | Not mentioned | Not stated | No figures | Not metered; per caller | Custom inbound agents |
| RosieBudget pick | $49/mo (250 min) | Not mentioned | English, Spanish | 10+ voices | About 15 to 20 cents | Cheap inbound |
| Smith.ai | Free (25 calls); Pro $150/mo | Not stated on pricing page | English, Spanish | Human backup | About $2.00 a call | High stakes calls |
Prices and features from each vendor’s site, checked Oct 9, 2026. Prices change often.
Who this is for
This guide is for small and mid size businesses that want an AI to talk on the phone, both picking up inbound calls and placing outbound ones such as lead callbacks, reminders and reactivation calls, without hiring a developer. Our guide to the best AI receptionist for small business covers inbound answering and booking; this one adds outbound calling, languages and how much each vendor backs up its voice claims.
It does not cover developer platforms such as Retell, Vapi or Bland. Those are built for teams who want to assemble their own agent from voices, language models and phone numbers, and they need someone technical to set up and maintain. If you have that person, they are worth a look; if not, start with the ready made tools below.
Why you should trust us
We read each vendor's pricing, product and outbound pages in October 2026, plus user reviews and the federal rules on AI voices in calls. We did not place test calls, so voice quality and speed claims below are the vendors' own, labeled as such.
No vendor paid for placement.
How we picked
We started with the AI phone agents in our catalog and kept those a business can set up alone. We gave extra weight to outbound support, because that is what separates a voice agent from an answering service, and to published per minute or per contact prices.
We looked hard for latency and voice quality evidence. None of the vendors we read publishes a measured response time for conversation; Dialzara's under one second figure is for answering the call Dialzara features ↗. Independent reports are scarce: Capterra reviewers of Upfirst, for example, said its cadence can sound artificial and it pauses more than they would like Capterra, Upfirst ↗. So use every free trial or demo to call the agent yourself from a noisy place and interrupt it mid sentence.
- Outbound calling, with list, schedule and retry controls
- Do not call and consent handling for outbound
- Languages and automatic language detection
- Voice and latency claims backed by a source
- Published price per minute, caller or contact
- Transfer to a person with context
Outbound calls have legal rules
In February 2024 the FCC ruled that calls using AI generated voices count as artificial voice calls under the Telephone Consumer Protection Act, the federal law that restricts robocalls FCC AI voice ruling ↗. Calling people who have asked to hear from you, such as a lead who just filled in your form, is very different from cold calling a bought list. Get consent, honor do not call requests and check your state's rules with a lawyer before you run a campaign.
Dialzara says its outbound product suppresses do not call and non consented numbers Dialzara features ↗. My AI Front Desk's outbound page does not address consent or do not call rules Frontdesk outbound ↗, so you need to manage the list yourself.
Keep outbound calls to business hours. My AI Front Desk lets you set start and end times and days of the week for campaigns Frontdesk outbound ↗.
What a voice agent costs per minute
Inbound: Rosie works out to about 15 cents a minute on its $149 plan Rosie pricing ↗, My AI Front Desk charges 25 cents for each minute past its included 200 My AI Front Desk pricing ↗, and Dialzara's overage runs 35 to 48 cents Dialzara pricing ↗. Smith.ai bills per call instead, about $2.00 a call on Pro CloudTalk on Smith.ai ↗.
Outbound: Dialzara charges $750 for 1,500 contacts, 50 cents each Dialzara pricing ↗. My AI Front Desk includes 20 outbound calls a day, roughly 600 a month, in its $99 plan My AI Front Desk pricing ↗. A business calling back 300 new leads a month would fit inside My AI Front Desk's base plan; one working a 1,500 name reactivation list each month would need Dialzara.
What to look forward to
Expect more vendors to add outbound to their receptionist plans and to publish measured response times. We also expect consent tools like Dialzara's suppression lists to become standard as outbound AI calling grows.
The competition
Smith.aiFree for 25 calls/month; paid plans start at $150/month
Smith.ai pairs its AI with live receptionists based in North America who can take over calls, and has a free plan for 25 calls a month Smith.ai pricing ↗. At about $2.00 a call on Pro it is expensive for volume CloudTalk on Smith.ai ↗, but useful when a botched call costs real money.
UpfirstStarts at $24.95/month for 30 calls
Upfirst is our top small business receptionist pick, from $24.95 a month for 30 calls, and lists 35+ languages with automatic switching Upfirst pricing ↗. Its pages describe inbound answering only, and Capterra reviewers note an artificial cadence at times Capterra, Upfirst ↗.
Questions people ask
What is an AI voice agent?
It is AI that holds a spoken phone conversation: answering inbound calls, and in some products placing outbound calls from a list or a trigger. My AI Front Desk, for example, starts outbound calls when a CRM event fires Frontdesk outbound ↗.
How much does an AI voice agent cost?
Ready made agents start at $29 a month at Dialzara Dialzara pricing ↗, $49 at Rosie Rosie pricing ↗, $79 at Goodcall Goodcall pricing ↗ and $99 at My AI Front Desk My AI Front Desk pricing ↗. Outbound campaigns cost more, from $750 a month for 1,500 contacts at Dialzara Dialzara pricing ↗.
Can an AI voice agent make outbound calls?
Some can. My AI Front Desk includes 20 outbound calls a day My AI Front Desk pricing ↗, and Dialzara sells outbound plans from $750 a month Dialzara pricing ↗. Rosie and Goodcall do not mention outbound calling on their pages Rosie features ↗ Goodcall features ↗.
Is it legal to use an AI voice for outbound calls?
The FCC ruled in 2024 that AI generated voices count as artificial voices under the Telephone Consumer Protection Act FCC AI voice ruling ↗, so the robocall rules apply. Get consent and honor do not call lists; Dialzara says it suppresses those numbers for you Dialzara features ↗.
What languages do AI voice agents speak?
My AI Front Desk lists 20+ languages My AI Front Desk pricing ↗, Dialzara 10+ with automatic detection Dialzara features ↗, Upfirst 35+ Upfirst pricing ↗, and Rosie English and Spanish Rosie pricing ↗.
Will callers know they are talking to an AI?
Often, yes. Vendors claim natural voices, but Capterra reviewers of Upfirst said its cadence can sound artificial Capterra, Upfirst ↗, and no vendor we read publishes measured response times. Tell callers it is an AI assistant in the greeting.
Where this comes from
Checked Oct 9, 2026. Vendor pages describe their own products; independent sources add outside views. Built from 18 sources: the makers' own pages plus independent reviews and user reports. We have not run our own hands on test yet; if we do, the results will appear here.
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