Prompts that help online store owners on Shopify, Amazon, Etsy and their own sites write listings, answer customers, send better emails and make sense of their data.
Works in ChatGPT, Claude, Google Gemini and other chatbots.
Paste a prompt into ChatGPT, Claude or Gemini and replace the [BRACKETED] items with your product details, brand voice and policies. The best results come from real inputs: paste your actual specs, reviews or sales numbers instead of describing them. If an answer is too generic, tell the chatbot who your customer is and ask again. One honest warning: chatbots can invent product features, materials and certifications, so check every claim against your supplier documents, and follow each marketplace's listing rules. Do not paste customer names, addresses, order details or payment information into a chatbot; remove them before you paste anything from your store.
When listing a new product.
Write a product description for [PRODUCT NAME] for my [PLATFORM] store. Facts: [SPECS, MATERIALS, SIZES, WHAT IS INCLUDED]. Ideal customer: [CUSTOMER]. Brand voice: [VOICE]. Give a one line hook, a short paragraph on the main benefit, five scannable bullet points, and a care or usage note. Use only the facts I gave and do not add claims or certifications.
When titles are not getting clicks or search traffic.
Write five product title options for [PRODUCT] on [PLATFORM]. Include the main search phrase [MAIN KEYWORD] near the start, key attributes [ATTRIBUTES] (such as size, color, material), and stay within [CHARACTER LIMIT] characters. Avoid keyword stuffing and follow the platform's title rules as I describe them: [PLATFORM RULES].
When dropshipping or reselling with weak supplier copy.
Rewrite this supplier product description in my brand voice [VOICE] so it is original and clear: [PASTE SUPPLIER TEXT]. Keep every fact the same, remove awkward translation, cut filler, and format it as a short paragraph plus bullet points. List any claims in the original that I should verify before using.
For collection or category pages that need search friendly copy.
Write a 120 word intro for the [COLLECTION NAME] collection page on [STORE NAME]. Products in it: [PRODUCT TYPES]. Who it is for: [CUSTOMER]. Include the phrase [KEYWORD] naturally once, describe what ties the collection together, and end with a gentle push to browse.
To cut down on returns and sizing questions.
Turn these measurements into a clear size guide for [PRODUCT TYPE]: [PASTE MEASUREMENTS]. Add a short how to measure section, a fit note based on my guidance [FIT NOTES] (such as runs small), and a line on our exchange policy [POLICY]. Format as a table plus three short tips.
When your About page feels generic.
Write an About page for [STORE NAME]. Our story: [HOW AND WHY YOU STARTED]. What we sell: [PRODUCTS]. What we care about: [VALUES]. Who is behind it: [TEAM]. Keep it under 300 words, personal and specific, with no made up awards or numbers.
To answer objections on the product page.
Write an FAQ section for [PRODUCT NAME] using these details: [PRODUCT FACTS] and our policies: [SHIPPING AND RETURN POLICY]. Include eight questions customers really ask before buying, with answers under 50 words each. If a question cannot be answered from my details, mark it for me to fill in.
For the most common support question in ecommerce.
Write three reply templates for where is my order messages at [STORE NAME]: one for orders still in processing, one for shipped orders with tracking [TRACKING LINK], and one for orders that look delayed. Include our processing time [PROCESSING TIME] and a friendly apology where needed. Each under 90 words with [CUSTOMER FIRST NAME] as a placeholder.
For consistent return replies.
Write a reply to a customer asking to return [PRODUCT] because [REASON]. Our return policy: [POLICY]. If the return qualifies, explain the steps [RETURN STEPS]. If not, explain kindly why and offer an alternative such as [ALTERNATIVE] (such as exchange or store credit). Under 120 words.
When orders arrive broken.
Write a reply to a customer whose [PRODUCT] arrived damaged. Apologize sincerely, ask for a photo of the item and the packaging, explain our fix [REPLACEMENT OR REFUND POLICY], and give a clear timeline for when they will hear back. Do not ask them to return the broken item unless our policy requires it. Under 100 words, warm and not defensive.
When a bad review sits on a product page.
Write a public reply to this review of [PRODUCT]: [PASTE REVIEW]. Thank them, acknowledge the issue, share any helpful tip if it applies [TIP], and invite them to contact [SUPPORT EMAIL] so we can make it right. Do not argue or share order details. Under 80 words.
When setting up a help desk.
Create a library of short support reply templates for [STORE NAME] covering these situations: [LIST SITUATIONS] (such as address change, discount code not working, out of stock). Our policies: [POLICIES]. Keep each under 80 words, friendly, with placeholders for customer details.
When customers keep asking about shipping.
Turn these details into a clear shipping policy page for [STORE NAME]: [PROCESSING TIMES, CARRIERS, REGIONS, COSTS, INTERNATIONAL RULES]. Use short headings, a simple table for shipping options, and a section on what happens if a package is lost. Plain language, no legal jargon.
When customers change their mind after ordering.
Write a reply to a customer who wants to cancel an order that is [ORDER STATUS] (such as not yet shipped or already shipped) at [STORE NAME]. Our policy: [CANCELLATION POLICY]. If we can cancel, confirm it and say when the refund should appear. If it has shipped, explain the return option kindly. Under 100 words with [CUSTOMER FIRST NAME] as a placeholder.
When setting up email automations.
Write a three email welcome flow for new subscribers to [STORE NAME]. Email one delivers the signup offer [OFFER] and introduces the brand, email two shares our story and best sellers [BEST SELLERS], and email three shares reviews and a reminder that the offer ends [EXPIRY]. Give subject lines, preview text and body copy under 150 words each.
To recover lost sales.
Write a three email abandoned cart sequence for [STORE NAME]. Email one is a simple reminder, email two answers a common hesitation [HESITATION] (such as sizing or shipping cost), and email three offers [INCENTIVE OR NONE]. Keep each under 100 words with a clear button text and subject line options.
Before big sales events.
Plan a [EVENT] (such as Black Friday or summer) sale for [STORE NAME]. Offer: [OFFER]. Dates: [DATES]. Give a timeline of emails and social posts from teaser to last call, write subject lines for each email, and write one hero banner headline. Keep the urgency honest and true to the real end date.
When testing new ad creative.
Write six ad variations for [PRODUCT] on [AD PLATFORM]. Mix angles: problem and solution, social proof from these real reviews [PASTE REVIEW QUOTES], gift idea, and feature focus. Each needs a headline under 40 characters and primary text under 125 characters. Do not make claims I cannot back up.
When launching a new product to your list.
Write a launch email for [NEW PRODUCT] at [STORE NAME]. Include a subject line and three alternatives, a short story about why we made it [STORY], three key benefits from these facts [FACTS], launch offer [OFFER], and a clear call to shop. Under 200 words.
At the start of each month.
Make a 30 day social plan for [STORE NAME] on [PLATFORMS]. Mix product features, customer photos with permission, behind the scenes, how to use, the story behind the brand, and promotions. For each day give format and caption starter. Present as a table.
To bring back past buyers before they forget you.
Write a two email win back sequence for customers who bought from [STORE NAME] but have not ordered in [TIME PERIOD]. Email one shares what is new [NEW PRODUCTS] with no discount, and email two offers [OFFER] with a clear end date. Give subject lines and keep each under 120 words, friendly and easy to unsubscribe from.
To improve products and find words for ads.
Here are [NUMBER] customer reviews for [PRODUCT] with names removed: [PASTE REVIEWS]. Group the feedback into themes, count how often each comes up, pull out the exact words customers use to describe benefits, and list the top three complaints with a suggested fix for each. Do not invent any review content.
When deciding what to push, reprice or cut.
Here is my sales data for the last [PERIOD]: [PASTE DATA] (with product, units, revenue, and cost). Rank products by revenue and by profit, spot any products with high sales but thin margins, and suggest three actions. Show your math in a table and use only the data I gave.
Weekly, to avoid stockouts.
Here are my products with current stock, average weekly sales, and supplier lead time in weeks: [PASTE DATA]. Calculate how many weeks of stock I have for each, flag anything that will run out before a reorder could arrive, and suggest reorder quantities to cover [WEEKS] weeks plus a safety buffer of [BUFFER]. Show the math.
When sourcing new products.
Write a professional email to a potential supplier for [PRODUCT TYPE]. Ask about minimum order quantity, unit price at [QUANTITIES], sample availability, lead time, materials and any certifications they can document, and payment terms. Introduce [STORE NAME] briefly and keep it under 180 words.
When planning what to add next.
My store [STORE NAME] sells [PRODUCTS] to [CUSTOMER]. Our best sellers are [BEST SELLERS] and customers often ask for [REQUESTS]. Suggest ten related product ideas, explain why each fits, and list what I should check before ordering, such as demand, margins and competition. Mark these as ideas to research, not proven winners.
Give the chatbot the real facts, the customer, your brand voice and a structure, such as a hook, a benefit paragraph and five bullets. Tell it not to add claims or certifications you did not provide. The product description prompt above does all of that and works in ChatGPT, Claude and Gemini.
Yes, it can draft titles, bullets and descriptions for any marketplace. Each platform has its own rules on length, keywords and claims, so paste those rules into the prompt and check the result before publishing. Never let it invent materials, sizes or certifications, since wrong listings lead to returns and policy problems.
ChatGPT, Claude and Gemini all have free plans that can handle product copy, support replies and email drafts. Paid plans give more usage and handle bigger files, which helps when you paste large sales exports or hundreds of reviews. Many store platforms also include their own built in AI writing features.
These prompts are written by Leapscope. Always check AI output for facts before you use it, and keep private customer data out of chatbots.