AI customer service software
Zoho Desk
Help desk with a free plan and Zia AI on higher plans.
Good for Zoho users; others will find Help Scout simpler.
Where it appears
ComparedThe Best AI Customer Service Software for Small BusinessesWhat’s good
- Free plan
- Free AI tokens
- No card trial
What to know
- USD prices hard to find
- Free plan limited
Key features
- Free plan with 3 user licenses
- AI Agents on Express (BYOK or Zoho LLM, up to 30M free tokens/month)
- Answer bot on Standard
- Zia AI on Professional and Enterprise
Where this comes from
01Zoho Desk pricing